Effective Date: 01.01.2018
Last Updated: 05/.01.25
Your privacy is important to us at BLutel Mobile (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile services, websites, apps, and any other services (collectively, the “Services”).
By using our Services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of personal and usage data:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Government ID (if required for verification)
- Payment information
- Device details (IMEI, SIM number, etc.)
b. Network & Usage Data
- Call logs, SMS history, and mobile data usage (as required for billing)
- IP address, browser type, and device identifiers
- Location information (with your permission)
c. Account & Customer Service Records
- Service requests, technical support interactions, and account preferences
- Feedback, complaints, and inquiry data
How We Use Your Information
We use your data to:
- Provide and maintain wireless and mobile services
- Process payments and manage billing
- Communicate updates, alerts, and promotions (you may opt out)
- Respond to your inquiries and customer service needs
- Improve service quality and security
- Comply with legal or regulatory obligations
How We Share Your Information
We do not sell your personal information. We may share it with:
- Trusted third-party service providers (e.g., billing, analytics, support)
- Network partners to enable coverage and performance
- Law enforcement or legal authorities, when legally required
- Marketing or analytics services, only with anonymized or aggregated data (unless otherwise permitted)
Your Choices
- You can update or correct your personal information by logging into your account or contacting us.
- You may opt out of promotional emails or SMS at any time.
- You can disable location services via your device settings.
- You may request deletion or limitation of your data, subject to applicable laws.
Data Security
We use administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we are committed to protecting your data from unauthorized access and misuse.
Cookies and Tracking
Our websites may use cookies and similar technologies to improve your experience. You may control cookie settings in your browser.
Children’s Privacy
BLutel Mobile does not knowingly collect personal data from children under the age of 13. If we become aware of such data, we will delete it promptly.
International Users
Our services are primarily operated in the United States. If you are accessing our services from outside the U.S., you acknowledge and agree that your information may be transferred and processed in the U.S.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes via our website or other communication methods. Your continued use of our services after updates means you accept the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
? Email: [privacy@blutelmobile.com]
? Phone: [Insert Customer Service Number]
? Address: [Insert BLutel Mobile Headquarters Address]